Some large orders may require an adjustment to quoted delivery costs. Please feel free to submit your order with query and we will contact you to arrange appropriate delivery. You may cancel your order at any time prior to processing.
Please note that domestic orders are sent via Australia Post. Please ensure you have completed all address details to ensure your order arrives in the fast possible timeframe. We will endeavour to send your order to you within 5-7 business days of making your purchase.
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.
Where possible, Australia Post is our preferred supplier. International airmail orders are traceable to the point where they have left Australia. Deliveries of these orders are subsequently reliant on overseas postal services. Chemcorp will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services. International Courier orders are traceable and fully insured and therefore replaceable if lost en route.
Some international orders may require additional identification before being processed. The transmission of this information to Chemcorp may affect estimated delivery times. Chemcorp reserves the right to request additional identification prior to processing orders originating outside Australia.
Should you experience any issues with purchasing via our online shopping cart, please email firstname.lastname@example.org with the subject heading of “Chemcorp Shopping Assistance” and we will endeavour to assist you as soon as possible.
While Australian tax (G.S.T.) is removed from all international orders, please be aware that your order may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.